GoalsTrackGoalsTrack

Legal Document

Terms and Conditions of Use

Please read these terms carefully before using the GoalsTrack platform. By accessing or using the service, you agree to be bound by these terms.

TABLE OF CONTENTS

  1. Acceptance of Terms
  2. Description of Service
  3. Eligibility and Registration
  4. Workspaces and Roles

4A. Employee Performance Data Confidentiality & Non-Disclosure

  1. Task Management Rules
  2. Communication Features
  3. Subscription and Billing
  4. Acceptable Use
  5. Data and Privacy
  6. Intellectual Property
  7. Liability and Disclaimers
  8. Termination
  9. Governing Law
  10. Contact

SECTION 01

Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you (the "User") and E.A. Business Goals Limited ("Company", "we", "us"), owner and operator of the GoalsTrack platform (the "Platform").

By creating an account, joining a workspace, or using any feature of the Platform, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree, you must not use the Platform.

We reserve the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. The most recent revision date is at the end of this document.

SECTION 02

Description of Service

GoalsTrack is a business productivity and team management platform designed to help organisations set goals, assign and track tasks, manage deadlines and communicate in real time. Features include but are not limited to:

  • Task creation, assignment and tracking with colour-coded priority indicators
  • Team workspaces with role-based access control
  • Group and direct messaging within workspaces
  • Voice calls and video meetings (available on eligible plans)
  • Reporting and business analytics dashboards
  • Administrative and Owner control panels

The Platform is strictly for professional and business use. Personal, recreational or unlawful use is not permitted.

SECTION 03

Eligibility and Registration

To use GoalsTrack you must:

  • Be at least 18 years of age
  • Register with a valid business email address
  • Provide accurate and truthful information during registration
  • Maintain the confidentiality of your login credentials

You are responsible for all activity that occurs under your account. You must notify us immediately at support@goalstrack.co.uk if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate accounts whose information is false, misleading or violates these Terms.

SECTION 04

Workspaces and User Roles

GoalsTrack operates on a workspace model. Each workspace represents a single company or organisation. All data, communications, tasks and calls within a workspace are strictly isolated from other workspaces.

User roles and their permissions are defined as follows:

  • Owner — Full platform control: billing, workspace settings and overall performance monitoring.
  • Admin — Manage members, create/assign/delete tasks, access all reports and the admin panel.
  • Manager — Create, assign and delete tasks they created; manage their team's progress.
  • Task Administrator — Create and delete tasks they created; oversee specific task areas.
  • Member / Employee — View and update assigned tasks; communicate within the workspace.

Role permissions are set by the Workspace Owner and cannot be self-assigned or overridden by Members.

SECTION 04A

Employee Performance Data Confidentiality & Non-Disclosure Obligation

Where you hold an Owner, Admin, Manager or Task Administrator role, you may have access to performance data relating to other employees. As a condition of that access, you expressly acknowledge and agree that:

(1) You will treat all employee performance data accessed through the Platform as strictly confidential;

(2) You will only access employee performance data for legitimate management purposes;

(3) You will not display, share, or disclose employee data outside the permitted circumstances described in Section 2.1;

(4) You understand that employees have legal rights in relation to their data and that breach of those rights may result in civil, regulatory, or criminal consequences;

(5) You accept personal responsibility for compliance with UK GDPR and the Data Protection Act 2018 when handling employee data through this platform.

This clause forms part of the GoalsTrack Terms and Conditions and is governed by the laws of England and Wales.

GoalsTrack | E.A. Business Goals Limited | Registered in England & Wales | goalstrack.co.uk

Data protection queries: support@goalstrack.co.uk | ICO helpline: 0303 123 1113 | ico.org.uk

SECTION 05

Task Management Rules

Tasks are the core element of the GoalsTrack platform. The Platform maintains a complete, immutable audit log of all task-related activity, including:

  • Who created the task and when
  • To whom it was assigned and when
  • Date assigned, due date and date completed
  • How many days before or after the deadline the task was completed
  • How many times each user accessed the task
  • Every status change with timestamp and author
  • Every reassignment, including from whom, to whom, when and the reason

Task Deletion Policy: Any user can delete a task, but a written reason must be provided before proceeding. No task can be deleted without a recorded justification. All deletions are soft deletes — data remains in the database and is visible in the audit log for Admins and Owners. No data is permanently lost.

These records feed directly into company KPIs, including on-time completion rates, workload per employee and performance trends.

SECTION 06

Communication Features

GoalsTrack provides built-in communication tools including team chat, direct messages, voice calls and video meetings. The following rules apply:

  • Workspace isolation: All communications are strictly limited to users in the same workspace. Users from different workspaces cannot contact, call or interact with one another via the Platform.
  • Voice calls: Available between members of the same workspace. Call history including duration, timestamp and status is recorded for business accountability.
  • Video meetings: Available on eligible subscription plans. Meeting participants must belong to the same workspace.
  • Content standards: All communications must comply with the Acceptable Use policy in Section 8.

We do not monitor the content of private communications as a matter of course. We reserve the right to investigate communications upon a credible report of abuse, illegal activity or violation of these Terms.

SECTION 07

Subscription and Billing

GoalsTrack is available on the following subscription plans:

  • Pro — £15.99 / month: individual productivity tools, task management, basic reports and personal KPI. Single user.
  • Business — £45.99 / month (or £551.88 / year): unlimited seats, team workspaces, chat, all reports, Manager Accountability KPI, admin panel and owner panel. Optional add-ons at £12.99/month each (Voice & Video Calls, API Access, Priority Email Support, Priority Chat Support), or all four together for £71.99/month total.
  • Enterprise — £1,019.94 / 6 months or £1,693.08 / year: unlimited seats with all four premium add-ons included, advanced reports, custom branding and a dedicated account manager. Prepaid term only (no monthly option).
  • All new accounts are entitled to a 14-day free trial. No charge is made during this period.
  • Subscriptions are billed monthly and in advance. VAT invoices are sent automatically to the customer's registered email address.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — no partial refunds are issued.
  • We reserve the right to change prices with at least 30 days' notice sent to the registered account email.
  • Failure to pay may result in workspace suspension until amounts owed are settled.

SECTION 08

Acceptable Use

By using GoalsTrack you agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
  • Harass, threaten, defame or discriminate against any other user
  • Attempt to gain unauthorised access to any part of the Platform or another user's account
  • Upload, share or transmit malicious code, viruses or harmful content
  • Scrape, copy or reverse-engineer any part of the Platform
  • Use the Platform to send unsolicited commercial communications
  • Impersonate any person or entity, or misrepresent your affiliation
  • Delete, alter or tamper with tasks, data or records belonging to other users without authorisation

Violation of this policy may result in immediate account suspension or permanent termination without refund.

SECTION 09

Data and Privacy

We are committed to protecting your data. Our full Privacy Policy is available at goalstrack.co.uk/privacy and is incorporated into these Terms by reference.

  • We collect only the data necessary to deliver the Platform services.
  • Workspace data is isolated — no data is shared between workspaces.
  • We do not sell your personal data to third parties.
  • Data is stored in accordance with the UK GDPR and applicable data protection law.
  • You may request deletion of your account and associated data at any time by contacting support@goalstrack.co.uk.

SECTION 10

Intellectual Property

All content, branding, design, software and features of the GoalsTrack platform are the exclusive intellectual property of E.A. Business Goals Limited, including but not limited to the GoalsTrack name, the logo, the interface design and the underlying technology.

Users retain ownership of the content they create on the Platform (tasks, notes, reports). By uploading content, you grant us a limited licence to store and process that content solely for the purpose of delivering the Platform services.

You may not copy, reproduce, distribute or create derivative works of any part of the Platform without our express written permission.

SECTION 11

Liability and Disclaimers

GoalsTrack is provided "as is" and "as available". While we strive to ensure high availability and reliability, we do not guarantee uninterrupted or error-free service.

To the maximum extent permitted by applicable law, E.A. Business Goals Limited shall not be liable for:

  • Loss of data, profits, revenue or business opportunities arising from Platform unavailability
  • Indirect, incidental or consequential damages of any kind
  • Actions taken by other users in your workspace
  • Interruptions of third-party services (payment processors, video infrastructure, etc.)

Our total liability to you over any 12-month period shall not exceed the total subscription fees you paid to us during that period.

SECTION 12

Termination

You may close your account at any time via the account settings panel or by contacting support.

We may suspend or terminate your account immediately and without notice if:

  • You breach any provision of these Terms
  • Your subscription payment fails and is not remedied within 7 days
  • We are legally required to do so by law or a regulatory authority
  • Your continued account presents a risk to the Platform or to other users

Upon termination, access to the Platform ceases immediately. Workspace data may be retained for up to 30 days following termination, after which it is permanently deleted.

SECTION 13

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these Terms are subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 14

Contact

For questions about these Terms, billing, data requests or any other matter, please contact us via the following channels:

support@goalstrack.co.uk

GoalsTrack — Terms and Conditions | E.A. Business Goals Limited | Last updated: June 2026 | England and Wales

© 2026 E.A. Business Goals Limited · GoalsTrack